As a new customer, I want to know the payment term between us.
Normally the following 2 terms of payment are acceptable:
1). T/T 50% paid by T/T before the production, the rest 50% T/T paid subject to the B/L copy. The seller will send the original shipping documents to the buyer after the date of receipt of the whole payment. (For small volume orders, 100% T/T)
2). L/C at sight.
How long is the delivery time?
Vary from 15 days to 45 days depending on the style and quantity of products ordered.
How can I get the sample?
As a new customer, you are required to cover samples cost and shipping cost. We can send samples to you by express. The sample cost will be return when you place an order to us.
What is the minimum quantity of the order?
Different products have different minimum quantity, such as:
Dog Bed: 300pc / item
Cat Tree: 100pc / item
If order value is less than USD5000.0, there would be surcharge of USD200.0 as document handling fee.
Can I get a discount on my order?
What do I do if there is a problem with my order?
When will I receive an email confirmation for my order?
Can I contact SENFUL PET PRODUCT CO., LTD if I want a product that is not listed?
Customized designs are welcome. We also can do OEM service. The web site contains just samples of our existing products. If you have another product in mind, you can e-mail us at info@senfulpet.com . |
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